What is Retellio?
Retellio is an innovative AI-driven platform designed to transform your company's customer call recordings into engaging podcasts. This tool allows leaders to stay updated on customer feedback without the need to listen to every call. By extracting key moments from conversations, Retellio creates a concise weekly podcast that highlights the most important insights.
Main Features of Retellio
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Automated Call Analysis: Retellio seamlessly connects to your call recording platform, automatically syncing new calls for analysis.
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Key Moment Identification: The AI identifies and curates clips of significant moments, focusing on features, pricing, and competitor insights.
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Podcast Integration: Users can subscribe to the podcast via popular apps like Apple Podcasts and Overcast, making it easy to listen on the go.
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Customer-Centric Design: Tailored for leaders who prioritize customer feedback, Retellio helps make informed decisions based on real conversations.
How to Use Retellio
Using Retellio is straightforward:
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Connect Your Calls: Integrate your call recording platform or upload calls manually.
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Automated Syncing: Once connected, Retellio will automatically sync new calls for analysis.
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Listen Anywhere: Access your weekly podcast from any device, allowing you to stay connected to customer feedback during your daily activities.
Pricing
Retellio offers a free trial to get started, allowing users to experience the benefits of automated customer feedback analysis. For ongoing use, subscription options are available, providing access to additional features and support.
Helpful Tips
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Maximize Your Listening: Use the podcast format to fit customer feedback into your routine—listen while commuting, exercising, or doing household chores.
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Stay Updated: Regularly check for new episodes to ensure you’re always informed about customer sentiments and trends.
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Integrate with Your Tools: Leverage Retellio’s easy integrations with platforms like Salesforce, Hubspot, and Gong for a seamless experience.
Frequently Asked Questions
How does Retellio use my data?
Retellio analyzes customer feedback from recorded calls and CRM data. Your data will not be used for training models unless you opt-in, and it is shared only with subprocessors to provide Retellio features.
What podcast apps does Retellio support?
Retellio supports any podcast app that allows for private authenticated RSS feeds, ensuring you can listen to your customer insights on your preferred platform.
How is Retellio different from other AI tools?
Unlike other AI tools that summarize data, Retellio weaves together actual call snippets, allowing leaders to hear customer feedback in their own words without needing to log into new systems. The information is delivered directly to your podcast app, simplifying the process.
